Why was my discount code not applied?

When on the checkout screen, customers must ensure they’ve successfully entered in the discount code they wish to use to receive the discount.

Successfully entering a discount code involves manually typing the code into the box labelled “Enter Your Discount Code Here”, and clicking the arrow button to the right of the box to apply it.

 

Checkout discount code box

Important: If you do not click the arrow, the discount code will not be applied.

 

Can Astral Nutrition refund me the amount I would have saved if I’d correctly entered a discount code?

Under no circumstance can we refund any money that would have been saved from a discount code should you fail to correctly enter it; all customers must ensure that the discount code they intend on using has been successfully applied prior to completing the checkout process.