Welcome to Astral Nutrition customer service. Get help with products, orders etc.
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Answers to our most frequently asked questions are just one click away.
Browse support categories:
Company Information
About Astral Nutrition
COVID-19 statement
Our privacy policy
Terms and conditions
Giveaway terms and conditions
Where is Astral Nutrition based?
What is Astral Nutrition’s money-back guarantee?
What can I do if I’m concerned I’ve purchased a fake product?
Can I use Astral Nutrition’s name, logos or images?
Can I stock Astral Nutrition’s product at my store?
Can I dropship Astral Nutrition’s products?
Does Astral Nutrition have an affiliate program?
Can I contact Astral Nutrition via Telephone?
Delivery & Dispatch
How long does delivery take?
What should I do if I entered the wrong shipping information?
Why is my parcel marked as return to sender?
I’ve not received my parcel, but the status says it’s been delivered
Where does Astral Nutrition deliver to?
What should I do if my item(s) arrived damaged?
What should I do if I received the wrong product?
If I missed the delivery of my package can I book a redelivery?
What should I do if I haven’t received my order?
How do I track my order?
How much does delivery cost?
Ordering & Payment
Why was my discount code not applied?
Why doesn’t my discount code work?
Does Astral Nutrition offer Student or Military discount?
How do I get a discount code?
Why was my online order cancelled?
Which payment methods does Astral Nutrition accept?
Where can I find my order number?
Do I need to create an account to place an order?
When will I be charged?
How do I cancel my order?
Product Information
How often are products restocked?
Can I use multiple Astral Nutrition products at the same time?
How old do I need to be to use Astral Nutrition’s products?
Can I use Astral Nutrition’s products if I have a health issue?
Can I use Astral Nutrition’s products while taking medication(s)?
Are Astral Nutrition’s products safe?
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